Grandstream GXE Review In today’s increasing cost-conscious economy, SMBs are looking for feature-rich IP-PBXs at the lowest call. Fortunately, Grandstream’s GXE and GXE products not only have the basics, they also have some advanced functionality such as call queues – and at . Buy Grandstream GXE IP PBX – 4 Port: Networking Products – ✓ FREE DELIVERY possible on eligible purchases.
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I tried both the wizard and non-wizard frandstream and both are pretty straightforward. Subscribe to Blog via RSS. One of the most powerful features of the GXEx is the ability to define call queues so calls are answered in the order they were received and assigned to agents with the best skills.
I tried both the wizard and non-wizard method and both are pretty straightforward.
Grandstream Gxe5024 4 Lines IP PBX
One of the most powerful features of the GXEx is the ability to define call queues so calls are answered in the order they were received and assigned to agents with the best skills. Adding various auto-attendant menus such as business hours, after hours, and holidays was pretty straightforward.
Although grandstreqm auto-provisioning didn’t work, I was able to manually add the phones with no trouble. Some of the features of the call queues include: If the serial ring mode is selected, you may select the number of ring attempts to each agent before forwarding the call to the next agent.
It’s very small and lightweight partly due to its use of Flash memory and not a hard drive.
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Serial – Agents ring one at a time based on availability. In addition, I was able to assign extensions and to the two analog FXS ports, which can be used for analog phones and credit card or fax machines.
Hooking up the GXE was a snap. Obviously, with a web interface, remote teleworkers can access voicemail and faxes quite easily. You can dial the conference bridge extension to join, or even invite other participants by entering in their extension from the web interface. It’s just a nice feature to be able to do it via the web rather than navigating the voicemail system. Of course, they can also dial into the voicemail system and record their greeting. Overall, defining call routing rules and auto-attendants was pretty easy to do.
The GXEx series supports parallel simultaneous ringing, as well as serial or round-robin ringing.
I logged into the default IP address What’s nice about the GXEx is that SMBs don’t have to get rid of their existing local analog lines if they don’t want to.
They both also sport two FXS ports for connecting analog phones, fax machines, etc. This is very helpful to debug certain configuration issues and do SIP troubleshooting. Internet Telephony Magazine Table of Contents. For unified messaging, it supports a voicemail-to-email feature with the ability to set the proper SMTP settings for proper email routing.
Parallel – All agents ring simultaneously. July 27, Tweet. I attempted an Aastra 57i and a Polycom IP phone, but neither seemed to auto-provision. The Grandstream GXE appliance is a powerful all-in-one voice video fax data communication solution for the small to medium sized business, especially companies with sub seats per location.
Adding various auto-attendant menus such as business hours, after hours, and holidays was pretty straightforward.
Grandstream GXE and GXE IP PBX
They both also sport two FXS ports for connecting analog phones, fax machines, etc. Comments about this site: This setting lets users configure, enable and disable skill-based call routing.
Instead, users have to record in a specified format – 8kHz,16 bits, mono and manually upload it via the web tool. Advanced features such as call queues or 524 recording are nice features to have, but many SMBs aren’t willing to pay for higher-end IP-PBXs with this functionality. After configuring some extensions, the next step was adding some trunks.
The GXEx appliance is a excellent all-in-one communication solution for small-to-medium sized businesses sporting a plethora of features at an attractive price-point, so I would not hesitate to recommend it. Least Busy – The least busy agent will ring first.
The Grandstrsam supports 4 analog lines, so I configured it to use a 4-port Teltone analog simulator very easily.